Questions You Should Know about Pirate Ship
Jun. 09, 2025
Feature & Settings Questions | Pirate Ship Support
Can I create Return Labels with Pirate Ship?How do I upload address spreadsheets into Pirate Ship?Which option do I select under the "Type of Packaging" menu?How can I send a label to someone else?How can I create a Return Label for a label I already purchased?How do I edit my Ship From Address?How do auto-refunds work?Does Pirate Ship the tracking number to my recipient?What are Rubber Stamps and how do I use them?Can I print multiple labels at once?Can I buy batches of multiple labels at one time?Does Pirate Ship have a mobile app?Can I merge or split an order?How do I upload a spreadsheet with different weights and dimensions?How do I print Packing Lists or Gift Messages with Pirate Ship?How can someone send an item back to me?Why does Pirate Ship say my package is too small?Does Pirate Ship have an API?Can I add a Return Address that is different from my Ship From Address?Why did Pirate Ship change my address?How to schedule a pickup for your packagesDoes Pirate Ship save my addresses?How to autofill names & addressesHow can I change the size of my label?Can I export a report of my shipment history?How do I correct address errors on my spreadsheet upload?How to set a different origin Zip Code than your Return AddressDoes Pirate Ship offer a shopping cart plugin?How can I export my orders from my integration in Pirate Ship?Will Pirate Ship me a receipt when I buy a label?Does Pirate Ship verify addresses?Does Pirate Ship integrate with my scale?How does the Paste Address feature work?How does the Ignore Order button work?What does the "BEST" label mean?Tracking Emails: When will tracking emails be sent?Tracking Emails: Can I customize my tracking emails?Tracking Emails: How do I add an image or logo to Tracking Emails?Tracking Emails: Why should you verify your address?Tracking Emails: What are DKIM and Return Path records and how do I verify them?Tracking Emails: What is DMARC and how do I pass DMARC checks?
Frequently Asked Questions - Pirate Ship Support
Welcome aboARRrrrd, Matey! If y'ee be new to the Pirate Ship, remove y'er eyepatches and check out these frequently asked questions:
Goto Juma to know more.
Packaging & shipping services FAQs
Where can I purchase boxes and mailers?
Where do I find the option for USPS Media Mail?
Does Pirate Ship offer stamps or USPS Mail Services?
Buying a Label FAQs
How do I refund my label if I’ve made a mistake?
Refund timelines: USPS and UPS have different timelines for approving refunds.
Can I still use my label if I’ve already requested a refund?
Is insurance included with my postage?
USPS insurance: All USPS Priority Mail Services include some insurance.
UPS carrier liability: All UPS labels you purchase on Pirate Ship come with $100 of UPS carrier liability, for both domestic and international shipments.
Pro Pirate Tip: We recommend purchasing InsureShield coverage to protect your shipments
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